Vendor Guide
KYC Submission
Know Your Customer documentation guide
1What is KYC?
KYC (Know Your Customer) is a standard verification process to confirm vendor identity and business legitimacy.
This helps build trust with customers and ensures compliance with platform policies.
2Required Documents
Primary Documents
- Government-issued photo ID (passport, driver's license, or national ID)
- Proof of address (utility bill or bank statement)
For Businesses
- Business registration certificate
- Business license (if applicable)
3Document Requirements
- Documents must be clear and legible
- No glare or reflections in photos
- All text must be readable and not cropped
- Documents must be current (within last 3 months)
FAQ
What if my document is rejected?
You'll receive specific reasons. Correct the issues and resubmit within 7 days.
How long does KYC review take?
KYC review takes 1-2 business days. You'll receive email notification of status.
Is my information secure?
Yes, all documents are encrypted and stored securely. We never share with third parties.
Related Guides
Need Help?
Contact our vendor support team if you have KYC questions.