Marketplace Payment Processing & Vendor Payout Policy

1Payment Processing

All customer payments made on Dhream Market are processed through our centralized payment system.

• All customer payments made on Dhream Market are processed through Dhream Market's centralized Paystack account.
• Vendors/store owners do NOT receive payments directly from customers at the point of checkout.
• Dhream Market will aggregate and reconcile completed sales for each vendor/store before payouts are made.
• Vendor payouts will be sent based on completed and verified sales.
• Paystack transaction charges/fees may be deducted by Paystack before payout settlement.

2Deductions and Adjustments

Vendor payouts may also reflect the following deductions:

• Refunds
• Disputes
• Chargebacks
• Platform commissions
• Other authorized deductions

3Payout Controls and Schedules

Dhream Market reserves the right to:

• Determine payout schedules
• Establish payout holding periods
• Set settlement timelines
• Conduct fraud review processes
• Perform compliance checks

4Vendor Responsibilities

• Vendors are responsible for ensuring their payout banking details are accurate.

5Payout Holds

Dhream Market may temporarily hold payouts in cases involving:

• Suspicious activity
• Fraud investigation
• Disputes
• Policy violations
• Compliance reviews

6Contact Us

For questions about this Payment Policy, please contact us through our Contact page or email us at support@dhreamarket.com.