Customer Guide

Placing Orders

Complete guide to ordering products on Dhream Market

1Step-by-Step Process

Step 1: Browse Products

Navigate to the Marketplace and use search or filters to find products. You can filter by category, price range, and vendor location.

Step 2: View Product Details

Click on any product to view detailed information, images, pricing, and vendor details before making your selection.

Step 3: Add to Cart

Select quantity and click "Add to Cart". You can continue shopping or proceed to checkout immediately.

Step 4: Review Cart

Click the cart icon to review your items, adjust quantities, or remove products before checkout.

Step 5: Proceed to Checkout

Click "Checkout" to enter shipping details and select your payment method through Paystack.

Step 6: Complete Payment

Choose from Mobile Money, Credit/Debit Card, or Bank Transfer. Complete payment to confirm your order.

2Payment Methods

  • Mobile Money: Pay directly from your mobile money wallet
  • Card Payments: Visa, Mastercard, and other credit/debit cards
  • Bank Transfer: Direct bank transfer options

3Order Confirmation

After payment, you'll receive an order confirmation via email with your order number and summary.

You can track your order status anytime through your Dashboard under Orders.

FAQ

Can I modify my order after placing it?

Orders can be modified before shipment. Contact the vendor immediately for any changes.

What if I don't receive order confirmation?

Check your spam folder or your Dashboard Orders section to verify your order was placed.

Can I place orders without an account?

You need to create an account to place orders and track your purchases.

Need Help?

If you're experiencing issues with placing orders, our support team is here to help.