Restock Orders
Manage inventory replenishment requests
1Understanding Restock Orders
Restock orders allow customers to reserve items that are currently out of stock. This helps you plan inventory replenishment.
You can view pending backorders in your Vendor Dashboard and create restock orders to fulfill them.
2Managing Restock Orders
View Pending Requests
Navigate to Vendor Dashboard > Restock Orders to see all pending backorders for your products.
Create Supplier Order
Create restock orders to your suppliers to fulfill the pending requests. Track supplier delivery times.
Automatic Fulfillment
Once inventory arrives, backorders are automatically queued for fulfillment. Customers receive notifications.
3Best Practices
- Monitor backorder counts regularly to anticipate demand
- Notify customers of significant delays proactively
- Use analytics to identify products frequently going out of stock
FAQ
Can I cancel a backorder?
Customers can cancel backorders before shipment. Notify them when stock arrives.
How are backorder payments handled?
Payments are processed immediately. Funds are held until the order ships.
What if I can't fulfill all backorders?
Prioritize based on order date. Contact customers to offer alternatives or full refunds.
Related Guides
Need Help?
Contact our vendor support team for restock order assistance.